
The Microsoft Dynamics AX implementation methodology, SureStep, describes implementation and process best practices for partners working with Microsoft Dynamics AX.
The SureStep methodology is divided into the following phases:
Phase Tasks during phase
Diagnostics
• Evaluate a customer's business processes and infrastructure
• Prepare a proposal
Analysis
• Analyze the current business model
• Produce a gap/fit analysis
• Create the requirements documentation
Design Create documents:
• Feature design
• Data migration design
• Test criteria
• Technical design
Development
• Develop the features
• Test the features and functions
• Create and test the user documentation
Deployment
• Set up the production environment
• Configure the system
• Migrate data
• Test the system
• Train the end-users
• Bring the system live
Operation
• Resolve pending issues
• Finalize the user documentation and knowledge transfer
• Conduct a post-mortem of the project
• Provide on-going support
These are on-going activities that continue after project close and throughout any future involvement with the client.
Optimization
• Analyze the system to determine how it can be optimized for the best performance based on customer's needs
• Perform the optimization
• Carry out testing
The purpose of this phase is to help the customer optimize the benefit they get from the business solution.
Upgrade
• Review the customer's business processes
• Align the business processes with new functionality
• Put the systems in place to support the upgrade
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